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PLANNER, EXPERIENCE + DESIGN

IN-OFFICE POSITION

DESTINATION PROS PHILOSOPHY:

  • Each employee at Destination PROS is expected to work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity and with a focus on client satisfaction.

  • At its core, Destination PROS operates on a philosophy that everyone is created equal and no one team member is above another. With that in mind, mutual respect and teamwork is at the core of our business model and no gossip or otherwise juvenile and disrespectful behavior will be tolerated as it pertains to the Destination PROS team.  

  • We pride ourselves on being a no-nonsense DMC, meaning we will always put the needs of our clients and our team above bottom line profit margins, upholding the belief that our people come first and business second.

 

GENERAL DUTIES AND RESPONSIBILITIES:

  • To support the vision, mission, and guiding principles of the Company.

  • While performing any procedure, all associates must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.

  • Attend and participate in training opportunities and seminars relevant to this position.

  • Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for innovative product research and development of service offerings by proactively maintaining and seeking out new vendor contacts and attending industry events and functions.

  • Source creative components to increase unique opportunities and creative, innovative décor elements pending on current trends.

  • Oversee the precision and accuracy of all vendor and proposal tariff content by drafting new write ups, saving pertinent information and maintaining active communication with suppliers in an effort to maximize efficiencies and volume pricing discounts for mutually beneficial relationships.

  • Collaborate with Business Development Managers to create custom tailored, compelling and avant-garde client proposals, efficiently maximizing client budget allocation and ROI through the leveraging of local vendor relationships and Destination PROS team experience to bring to life client visions, while adhering to strict RFP deadlines and specifications. 

  • Manage multiple proposal and contract costing by negotiating volume discount vendor rates, estimating internal cost of goods sold/profit and loss analysis and coordinating with accounting, business development and operations to identify opportunities for efficiencies and cost savings on all event components.

  • Plan and execute client engagement opportunities, such as site inspections, product viewing and experience assessments in coordination with Business Development Manager(s).

  • Communicate with internal teams and client contact to continuously define program details, leading to contract creation and invoice submission.

  • Transition of active client files to Operations department while maintaining an active liaison position as it pertains to the internal chain of command and client communication.

  • Answer phones during the hours of 8:30A-5:00P Monday through Friday as part of a team effort to connect with all incoming callers.

 

CORE COMPETENCIES:

  • Self-starter attitude, reasonably researching solutions first before asking for assistance.

  • Creative thinking, applying an active imagination, knowledge of corporate branding and overall event design a plus.

  • Task and goal orientation with the ability to reprioritize project and time management according to ever changing deadlines.

  • Multi-tasking while maintaining the highest level of attention to detail and minimizing errors in a fast-paced environment.

  • Strategic thinking and problem solving by leveraging vendor relationships and team strengths to maximize client experience while upholding provided budget and deadline parameters.

  • Communication both internal and external to maintain all valued partnerships and relationships from both a team, vendor, and client perspective.

  • Team player attitude, receiving constructive criticism easily, collaborating with team members openly and being willing to pivot and strategize quickly and efficiently as needed.


SPECIFIC EXPERIENCE OR TRAINING PREFERRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and Experience:

  • Bachelor's degree, or equivalent relevant experience, or a combination thereof.

  • Design background and formal training or related is highly preferred.

  • Professional event design experience a plus, but not required.

 

Knowledge, Skills and Abilities:

  • Customer service experience in a corporate or otherwise professional office setting where client interactions via phone, email, video call or in person are a daily occurrence.

  • Advanced skills in Microsoft Word, Excel, and PowerPoint.

  • Experience using space planning technology such as CAD or Social Tables a plus.

  • Exceptional interpersonal and communication skills.​

  • Equipment and Applications:

    • Computer, phone, copiers and other standard office equipment.

 

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job the associate is:

  • Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.

  • Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

  • The noise level in the work environment is usually low.

 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Please send your resume and cover letter to Jasmine@destinationpros.com 

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